Question 1

Are the downloads free?

Accepted Answer

Yes. Every resource marked 'Free Member' is completely free. You only need a free website account to download them. A small number of materials are reserved for enrolled coaching students.

Question 2

Do I need an account to download resources?

Accepted Answer

Yes — a free account lets us keep your download history, save your favourite resources and email you when new materials are added. Creating an account takes under a minute.

Question 3

How do I download a PDF?

Accepted Answer

Open any resource page and select Download. If you are not signed in, you will be asked to sign in or create a free account first, then the download starts immediately.

Question 4

Is this an IATA course?

Accepted Answer

No. This is an independent cabin crew recruitment and interview-preparation programme. It is not an IATA qualification, airline operational training programme or official recruitment programme. It is not affiliated with or endorsed by any airline. Participation does not guarantee employment, an interview invitation or progression through an airline recruitment process.

Question 5

Is the programme connected to an airline?

Accepted Answer

No. This is an independent preparation programme. It is not affiliated with, endorsed by or connected to any airline. Airline names appear only inside educational preparation guides.

Question 6

Does joining guarantee a cabin crew job?

Accepted Answer

No, and please be careful of anyone who promises this. The programme prepares you thoroughly for applications, assessment days and interviews — but hiring decisions belong entirely to the airlines.

Question 7

Who can join the coaching programme?

Accepted Answer

Anyone preparing for cabin crew recruitment: complete beginners, candidates who were unsuccessful before, and applicants who want structured guidance and English support.

Question 8

What is the course duration?

Accepted Answer

Six weeks, with one live class each week.

Question 9

How long is each weekly session?

Accepted Answer

Each live session runs for two hours, giving twelve hours of live coaching across the programme.

Question 10

Are recordings provided?

Accepted Answer

Selected class recordings are available to registered students for [NUMBER] days after each class, according to the recording policy shown during registration. Recordings may not be downloaded or shared.

Question 11

What happens if I miss a class?

Accepted Answer

You can catch up using the class recording (where available under the recording policy) and the weekly worksheet, and ask questions in the private student support group.

Question 12

Can I pay in instalments?

Accepted Answer

Yes — a two-instalment option is available (LKR [INSTALLMENT AMOUNT] × 2). Both instalments must be completed to keep course access. Full details are in the Refund and Cancellation Policy.

Question 13

Is the course fee refundable?

Accepted Answer

Refunds follow the Refund and Cancellation Policy, which covers the cancellation deadline, missed classes and course postponements. Please read it before registering — the placeholder policy must be professionally reviewed before launch.

Question 14

Can international students join?

Accepted Answer

Yes. Classes are held online in English with Sinhala explanations where helpful, and class times are published in Sri Lanka time so you can convert to your own time zone.

Question 15

Will I receive a certificate?

Accepted Answer

Yes — a certificate of participation is issued subject to the attendance requirement shown in your student dashboard. It is a participation certificate, not an aviation qualification.

Question 16

Is personal one-to-one coaching available?

Accepted Answer

The current programme is small-group coaching. If you are interested in one-to-one sessions, join the waiting list or contact the academy — availability is limited.

Question 17

How can I report an outdated resource?

Accepted Answer

Use the contact form and choose 'Report outdated information' as the subject. Airline requirements change, and reports genuinely help keep materials accurate.

Question 18

What technology do I need for live classes?

Accepted Answer

A stable internet connection and a phone, tablet or computer with Zoom or Google Meet. A quiet space and headphones are recommended for speaking practice.

Frequently asked questions

Are the downloads free?＋

Do I need an account to download resources?＋

How do I download a PDF?＋

Is this an IATA course?＋

Is the programme connected to an airline?＋

Does joining guarantee a cabin crew job?＋

Who can join the coaching programme?＋

What is the course duration?＋

How long is each weekly session?＋

Are recordings provided?＋

What happens if I miss a class?＋

Can I pay in instalments?＋

Is the course fee refundable?＋

Can international students join?＋

Will I receive a certificate?＋

Is personal one-to-one coaching available?＋

How can I report an outdated resource?＋

What technology do I need for live classes?＋