Refund and Cancellation Policy
Last updated: [DATE]
Important notice
IMPORTANT: This is placeholder legal text for layout purposes only. It must be reviewed and replaced by a qualified legal professional (familiar with Sri Lankan consumer and data-protection law, and the laws of any other market you sell into) before the website launches.
Cancellation deadline
[Placeholder] Students may cancel up to [NUMBER] days before the course start date for a refund as described below.
Refund eligibility
[Placeholder] Full/partial refund conditions, including deduction of payment-processing charges where applicable.
Missed classes
[Placeholder] Missed classes are not individually refundable; recordings and materials are provided under the recording policy.
Instalment obligations
[Placeholder] Both instalments remain payable once the course begins; access is suspended if the second instalment is not received by [DATE RULE].
Course postponements
[Placeholder] If the academy postpones a batch, students may transfer to the new dates or request a refund.
Instructor cancellation
[Placeholder] If the academy cancels a batch entirely, all fees for that batch are refunded in full.
Transfer to another batch
[Placeholder] One free transfer to a future batch is permitted up to [NUMBER] days before the start date, subject to availability.
Minimum student requirement
[Placeholder] A batch requires a minimum of [NUMBER] students; otherwise it may be postponed or merged, with transfer/refund options offered.
Access to digital resources
[Placeholder] Refund eligibility may change once student-only digital materials have been accessed or downloaded.
Payment-processing charges
[Placeholder] Non-recoverable gateway charges may be deducted from refunds where the law permits.