Open-Day Preparation Guide — cover
Assessment DayFree Member
Open-Day Preparation Guide
What happens at an airline open day and how to prepare from one week before to the morning itself.
PDF · 12 pages
Role-Play Situations — cover
Assessment DayStudent Only
Role-Play Situations
Common customer-service role-play scenarios with structured response frameworks.
- Format
- Pages
- 9
- File size
- 0.9 MB
- Updated
- 2026-05-26
What this resource contains
- 12 role-play scenarios
- Response frameworks
- Useful service phrases
Who it is for
- Assessment-day candidates
© 2026 Hima Cabin Crew Academy. For the registered member's personal educational use only. This material may not be copied, sold, distributed, uploaded or republished without written permission.
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